Terms of Business

What are our Terms of Business?

Our Terms of Business set out the basis on which we provide legal services, including how we work with clients, our fees and billing arrangements, communication standards, confidentiality, complaints procedures and regulatory obligations. It also explains important information around anti-money laundering checks, data protection, client money and the use of technology and AI within our services.

This document is designed for all clients instructing Landsmiths Solicitors, for both residential conveyancing and commercial property matters or wider legal services. It provides a clear overview of the responsibilities and expectations on both sides before work begins.

Download the full Terms of Business document to understand how we work and what to expect.

Your Purchase

Our Conveyancing Quality Scheme (CQS) Purchase Guide provides an overview of the residential conveyancing process for buyers, including the key stages of a purchase transaction, likely timescales, exchange and completion, service standards and anti-money laundering requirements. It also explains how we work under the Law Society’s CQS and what information may need to be shared as part of the conveyancing process.

This guide is intended for residential property buyers, including first-time buyers, home movers and buy-to-let purchasers who are instructing us in connection with a property purchase.

Download the full CQS Purchase Guide for an overview of the conveyancing process and what to expect during your property purchase.

Your Sale

Our Conveyancing Quality Scheme (CQS) Sale Guide explains the key stages involved in selling a residential property, from preparing the draft contract pack through to exchange and completion. It also outlines expected timescales, communication standards, anti-money laundering obligations and how we work within the Law Society’s CQS.

This document is designed for residential property sellers who want a clearer understanding of the conveyancing process and the steps involved in progressing a sale smoothly and efficiently.

Download the CQS Sale Guide to learn more about the conveyancing process, key milestones and how we support clients throughout their property sale.